Black screen after Windows Update

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debbish
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- Apr 10, 2013 at 05:12 PM
jack4rall
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- Apr 11, 2013 at 10:08 AM
Toshiba Satellite C655 was in middle of an update and lost power. Now have a black screen with an arrow and can't get past that.

Can someone help, please.

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debbish
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Apr 10, 2013 at 07:11 PM
It has Windows 7. I found some great advice on this site and was able to do a system restore and now have it up and running, but it has no drivers so we can't connect to internet. Researching now on how to reinstall those drivers.

Thanks for your response.
Debbish
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jack4rall
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Apr 11, 2013 at 10:08 AM
Hello,

Try this 1

You can download the drivers from your manufacture's website.

Click on the below hyperlink "Drivers" and follow the onscreen instructions.

Drivers

Good Luck
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