Forgetting password and security question in my previous email

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Anegbette Posts 1 Registration date Friday April 12, 2013 Status Member Last seen April 12, 2013 - Apr 12, 2013 at 06:11 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 14, 2013 at 04:33 PM

i own deleted for security reasons bu your friendly neighbourhood moderator.com,i forget my password and security question and i have important mail to retrieve there. please help

Forgetting password and security question in my previous email
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3 responses

Answer 1 / 3

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 12, 2013 at 06:16 PM

Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck

Answer 2 / 3

Anegbette
Apr 13, 2013 at 10:45 AM

I have tried the option given to me to recover my forgotten password and secret questions and the proble is unsolve

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 13, 2013 at 04:59 PM

Please explain what happened.

Anegbette
Apr 13, 2013 at 05:22 PM

The sign up form is still requesting for the forgotten password or the secret question to enable sign in. This i have tried several times to no avail. The said email Account is: deleted.com

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 13, 2013 at 05:57 PM

The sign-up form is probably requesting the forgotten password to check what was the password.

Have you click on the enveloppe and scrolled down to write to Yahoo ?

Answer 3 / 3

Anegbette
Apr 14, 2013 at 08:58 AM

I have not seen any envelop there. The form is only showing A. select a product B select category, c Sub-category. Non of these is reflecting to my Problem. If you can resend the form proper to me.

Thanks

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 14, 2013 at 04:33 PM

Scroll down somewhat, you will see the enveloppe after you selected a product and category

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