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Forgetting password and security question in my previous email

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Anegbette Posts 1 Registration date Friday April 12, 2013 Status Member Last seen April 12, 2013 - Apr 12, 2013 at 06:11 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 14, 2013 at 04:33 PM
i own deleted for security reasons bu your friendly neighbourhood moderator.com,i forget my password and security question and i have important mail to retrieve there. please help

3 replies

Answer 1 / 3
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Apr 12, 2013 at 06:16 PM
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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Answer 2 / 3
Anegbette
Apr 13, 2013 at 10:45 AM
I have tried the option given to me to recover my forgotten password and secret questions and the proble is unsolve
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Apr 13, 2013 at 04:59 PM
Please explain what happened.
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Anegbette
Apr 13, 2013 at 05:22 PM
The sign up form is still requesting for the forgotten password or the secret question to enable sign in. This i have tried several times to no avail. The said email Account is: deleted.com
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Apr 13, 2013 at 05:57 PM
The sign-up form is probably requesting the forgotten password to check what was the password.

Have you click on the enveloppe and scrolled down to write to Yahoo ?
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Answer 3 / 3
Anegbette
Apr 14, 2013 at 08:58 AM
I have not seen any envelop there. The form is only showing A. select a product B select category, c Sub-category. Non of these is reflecting to my Problem. If you can resend the form proper to me.

Thanks
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Apr 14, 2013 at 04:33 PM
Scroll down somewhat, you will see the enveloppe after you selected a product and category
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