Black Screen
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giddy01
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1
Registration date
Monday April 15, 2013
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Member
Last seen
April 15, 2013
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Apr 15, 2013 at 02:53 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Apr 16, 2013 at 12:27 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Apr 16, 2013 at 12:27 AM
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1 response
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Apr 16, 2013 at 12:27 AM
Apr 16, 2013 at 12:27 AM
Hi giddy01,
Before we perform any troubleshooting, I would like to hear from you about the following:
1. What was the method used to upgrade to Windows 7 Ultimate from Basic Version?
2. Is there any error message on the Black Screen such as, "Windows is not genuine", etc.?
3. Are you able to boot to the "Safe Mode"?
Please do write back to us.
Before we perform any troubleshooting, I would like to hear from you about the following:
1. What was the method used to upgrade to Windows 7 Ultimate from Basic Version?
2. Is there any error message on the Black Screen such as, "Windows is not genuine", etc.?
3. Are you able to boot to the "Safe Mode"?
Please do write back to us.
