Black Screen
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giddy01
Zohaib R
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- Monday April 15, 2013
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- April 15, 2013
Zohaib R
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- Sunday September 23, 2012
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- December 13, 2018
1 reply
Zohaib R
Apr 16, 2013 at 12:27 AM
- Posts
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- Registration date
- Sunday September 23, 2012
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- Last seen
- December 13, 2018
Apr 16, 2013 at 12:27 AM
Hi giddy01,
Before we perform any troubleshooting, I would like to hear from you about the following:
1. What was the method used to upgrade to Windows 7 Ultimate from Basic Version?
2. Is there any error message on the Black Screen such as, "Windows is not genuine", etc.?
3. Are you able to boot to the "Safe Mode"?
Please do write back to us.
Before we perform any troubleshooting, I would like to hear from you about the following:
1. What was the method used to upgrade to Windows 7 Ultimate from Basic Version?
2. Is there any error message on the Black Screen such as, "Windows is not genuine", etc.?
3. Are you able to boot to the "Safe Mode"?
Please do write back to us.