Security question

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toyeen Posts 1 Registration date Wednesday April 24, 2013 Status Member Last seen April 24, 2013 - Apr 24, 2013 at 10:16 AM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 24, 2013 at 05:11 PM
I've been trying to access my yahoo email account for the past days and have not been able to because i forgot the answer to the security questions.But when i try logging into the email, i constantly get a verification code followed by my security questions which i do not have the answers to. Is there any way i can bypass or reset my security questions so i can have access to my account? I have all the necessary information except the answers to the questions.. thanks in advance.

1 reply

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,253
Apr 24, 2013 at 05:11 PM
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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