No audio installed problem tried everything [Solved/Closed]

geordiewench 6 Posts Monday April 29, 2013Registration date May 13, 2013 Last seen - Apr 29, 2013 at 06:18 PM - Latest reply: geordiewench 6 Posts Monday April 29, 2013Registration date May 13, 2013 Last seen
- May 13, 2013 at 04:35 PM
Hi all, im looking for any ideas, I cant get any sound on Toshiba Satellite p100 on vista starter, im getting no audio output device installed on bottom of the screen, speaker symbol has red x through it. I have tried all methods in device manager but keep getting error code 10 message, this was a clean install on new hard drive. For some reason the driver wont install. Would it have anything to do with the laptop being on XP media player edition before? any help would be really appreciated, many thanks in advance
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4 replies

Zohaib R 2421 Posts Sunday September 23, 2012Registration date July 16, 2018 Last seen - Apr 30, 2013 at 04:22 AM
0
Thank you
Hi geordiewench,

I see that "Toshiba SATELLITE P100-387" has "Toshiba Bass Enhanced Sound System with SRS® TruSurround XT(TM) technology". The problem description you have provided indicates an audio-drivers related issue. Please provide the "Device Instance Id" of the sound card from the "Device Manager", so that I can try finding the generic drivers for you.

Please do write back to us.
geordiewench 6 Posts Monday April 29, 2013Registration date May 13, 2013 Last seen - May 13, 2013 at 12:47 PM
0
Thank you
hi thanks for the reply device instance HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_1179FF31&REV_1000\4&39684545&0&0001
hope this is what you meant! and thanks so much for the help still cannot get any sound
geordiewench 6 Posts Monday April 29, 2013Registration date May 13, 2013 Last seen - May 13, 2013 at 01:48 PM
0
Thank you
also mine is a satellite p100-429 thanks
geordiewench 6 Posts Monday April 29, 2013Registration date May 13, 2013 Last seen - May 13, 2013 at 04:35 PM
0
Thank you
managed to fix it via toshiba support driver downloads, eventually installed conexant high definition audio drivers. Cant believe thats all it was!!