Headset jack in my laptop

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mikey05
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Tuesday April 30, 2013
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April 30, 2013
- Apr 30, 2013 at 03:34 PM
Zohaib R
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- May 6, 2013 at 10:20 AM
when i connect any headset jack in my laptop i hear soundtracks only (music) no voices
plz help me !!!

2 replies

Zohaib R
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May 1, 2013 at 02:20 AM
Hi mikey05,

I would like to help you here. Please reply with these details:

1. What type of audio files you are trying to play (such as MP3, OGG, RM, etc.)?
2. What type of Audio Ports are available on your computer (such as 2.1, 5.1, 7.1 channel etc.)?


If possible also reply with the details of the sound card/chip in the computer.


Please do write back to us.
1
thanks Zohaib R for ur response ,
i tried all types , all the same .... i hear the soundtracks and surrounding sound and music and no voice , just like u listened to karaoke music
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Zohaib R
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May 6, 2013 at 10:20 AM
Hi mikey05,

Please try to uninstall the "Audio Drivers" in the computer and try using the "Default Windows Drivers" or "Generic Drivers". Please follow the steps below to uninstall the Audio Drivers :

1. Click "Start".
2. Click "Run".
3. Type "devmgmt.msc" and hit "Enter".
4. Expand "Sound, video and game controllers".
5. Right click the device(s) listed and select "Uninstall".
6. Restart the computer.

After restart check if the audio is normal.

Do reply with results.
0