Headset jack in my laptop

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Tuesday April 30, 2013
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when i connect any headset jack in my laptop i hear soundtracks only (music) no voices
plz help me !!!

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Sunday September 23, 2012
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Hi mikey05,

I would like to help you here. Please reply with these details:

1. What type of audio files you are trying to play (such as MP3, OGG, RM, etc.)?
2. What type of Audio Ports are available on your computer (such as 2.1, 5.1, 7.1 channel etc.)?


If possible also reply with the details of the sound card/chip in the computer.


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thanks Zohaib R for ur response ,
i tried all types , all the same .... i hear the soundtracks and surrounding sound and music and no voice , just like u listened to karaoke music
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Sunday September 23, 2012
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December 13, 2018
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Hi mikey05,

Please try to uninstall the "Audio Drivers" in the computer and try using the "Default Windows Drivers" or "Generic Drivers". Please follow the steps below to uninstall the Audio Drivers :

1. Click "Start".
2. Click "Run".
3. Type "devmgmt.msc" and hit "Enter".
4. Expand "Sound, video and game controllers".
5. Right click the device(s) listed and select "Uninstall".
6. Restart the computer.

After restart check if the audio is normal.

Do reply with results.