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Unblock hotmail account

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Louisa 79 Posts 2 Registration date Thursday May 9, 2013 Status Member Last seen May 9, 2013 - May 9, 2013 at 04:44 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 10, 2013 at 04:19 AM
Hello,

Can anyone help I have had my hotmail account blocked saying someone else has used it. I have filled in everything to get a code and nothing has been sent. I have reset the account around 48hrs ago and no emails to my alternative address have been sent.

I desperately need to get into my account, I have called customer service however they have said I just need to post in a forum.

Can anyone please help?

Thanks



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2 responses

Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
May 9, 2013 at 05:03 PM
Hello,

There are hundreds if not thousands of accounts being blocked because they were hacked and/or used for spamming.Unfortunately Hotmail is not secured and one should never save data on Hotmail servers without backing it up.

Please follow the procedure given in the following tip and recover your account:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit


Regards
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Answer 2 / 2
Louisa 79 Posts 2 Registration date Thursday May 9, 2013 Status Member Last seen May 9, 2013
May 9, 2013 at 05:06 PM
Hi

I have tried all of this and nothing has worked I am not receiving any emails from hotmail to even reset the account

Is there anything else I can do?

Thanks
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
May 10, 2013 at 04:19 AM
Sorry but I don't know.
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