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Screen stays black

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buggie Posts 1 Registration date Saturday May 25, 2013 Status Member Last seen May 26, 2013 - May 25, 2013 at 10:21 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 25, 2013 at 02:41 PM
i turn on my HP G62 and all i get is a black screen .it just started 2 days ago,up until now it worked good. when i turn it on the power button lights up,my caps lock light stays on it wont shut off ,and the little icon thatis with f12 that light stays on. i think that is for my wireless router.i dont know what to do .i have tried taken the battery out still does it.i need help on what to do

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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 25, 2013 at 02:41 PM
Hello,

Try this 1

1) Unplug the power cord --> Remove the battery --> Hold the power button for

60 seconds --> Connect the power supply then try to switch ON the laptop and

later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck
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