Dvd/Cd rw drive problem

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glassor Posts 1 Registration date Monday June 10, 2013 Status Member Last seen June 10, 2013 - Jun 10, 2013 at 01:15 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 10, 2013 at 03:56 PM
Hello, My Acer Aspire x1430g will not play cd's or dvd]'s . It opens and ask for a disc, but will not play or "see' the disc. Any help out there?



1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 10, 2013 at 03:56 PM
Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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