My acer aspire 5742 model laptop's disc drive can't write cd/dvd
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peerulla
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3
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Friday 21 June 2013
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21 Jun 2013 à 01:45
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 21 Jun 2013 à 14:21
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 21 Jun 2013 à 14:21
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jack4rall
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6428
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Sunday 6 June 2010
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21 Jun 2013 à 09:46
21 Jun 2013 à 09:46
Hello,
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
peerulla
Posts
3
Registration date
Friday 21 June 2013
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21 Jun 2013 à 13:08
21 Jun 2013 à 13:08
Yes 100% it is DVD drive
peerulla
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3
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Friday 21 June 2013
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21 Jun 2013 à 13:12
21 Jun 2013 à 13:12
How to update the firmware
jack4rall
Posts
6428
Registration date
Sunday 6 June 2010
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Moderator
Last seen
16 July 2020
21 Jun 2013 à 14:21
21 Jun 2013 à 14:21
Hello,
Try this 1
Go to your DVD-Writer manufacture's website and check if the firmware update is available.
Click on Start --> Run --> Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "DVD/CD-ROM drivers" by double-clicking on it or by clicking on the "+" symbol.
There you can find your DVD-Drive manufacture's name and model number.
Good Luck
Try this 1
Go to your DVD-Writer manufacture's website and check if the firmware update is available.
Click on Start --> Run --> Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "DVD/CD-ROM drivers" by double-clicking on it or by clicking on the "+" symbol.
There you can find your DVD-Drive manufacture's name and model number.
Good Luck
