Canon MX890 not printing black

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MickeyPetie Posts 4 Registration date Friday January 4, 2013 Status Member Last seen August 1, 2013 - Aug 1, 2013 at 01:26 PM
Charlie - Jan 21, 2015 at 12:54 PM

Hello,
I have a Canon MX890 that is giving me trouble, and I need help, please. If I print in color (even if it is black//white) it will print blue/purple color for black ink. However, if I print in black, then nothing shows up. I have cleaned the head. It is also showing the new black ink is now empty, right after I replaced it...I need a color printer for my business, and this has me tearing my hair out-almost...any ideas out there? I really need help on this, please, and any ideas are most gratefully accepted. Thank you in advance for your help.

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1 response

Answer 1 / 1

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Aug 1, 2013 at 05:04 PM

Hello,

I suggest that you delete the software and the printer from your machine. Reinstall the software and update the drivers.

Good luck

Charlie
Jan 21, 2015 at 12:54 PM

Useless answer. Changing software is very unlikely to fix a hardware problem.

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