Scanning problem

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miekie
Posts
1
Registration date
Monday August 5, 2013
Status
Member
Last seen
August 5, 2013
- Aug 5, 2013 at 05:18 AM
 Blocked Profile - Aug 5, 2013 at 08:23 AM
Please help me I'm trying to scan a document to email it but I continuously get the message: Downloading application list. Cannot retrieve application list. I don't use the scanning function much but what does this mean??

1 reply

Blocked Profile
Aug 5, 2013 at 08:23 AM
It sounds like the software on your computer isnt communication with your scanner.

I would recommend uninstalling and reinstalling the software.


go to Start > Control Panel > Add/remove programs/Program features

to remove the software.
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