Dell Vostro flashing splash screen
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saferusa
Dell_Shuchi_S
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- Sunday August 4, 2013
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Dell_Shuchi_S
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- Wednesday August 14, 2013
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- August 20, 2013
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1 reply
Dell_Shuchi_S
Aug 19, 2013 at 02:01 AM
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Aug 19, 2013 at 02:01 AM
Hi.
I am Shuchi from the Dell Social Media outreach team.
I will help you with this issue. This issue may be either due to hardware or software issue.
Keep the Fn button on your system pressed and turn on the system.
The diagnostics will start on the system, you can leave the buttons.
Let the test continue. In case you get any errors make a note of it.
Any error codes will indicate hardware failure.
If there is no error message it is a software issue.
In this case you can run your system in safe mode. Turn on the system and immediately start tapping the F8 button till you see the advanced boot options.
Choose the option safe mode with networking. You can take a backup of your data in case you are able to access your system in safe mode.
If you experience any difficulties, please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.
Thanks & Regards
Dell_Shuchi_S
Dell Social Media Responder
I am Shuchi from the Dell Social Media outreach team.
I will help you with this issue. This issue may be either due to hardware or software issue.
Keep the Fn button on your system pressed and turn on the system.
The diagnostics will start on the system, you can leave the buttons.
Let the test continue. In case you get any errors make a note of it.
Any error codes will indicate hardware failure.
If there is no error message it is a software issue.
In this case you can run your system in safe mode. Turn on the system and immediately start tapping the F8 button till you see the advanced boot options.
Choose the option safe mode with networking. You can take a backup of your data in case you are able to access your system in safe mode.
If you experience any difficulties, please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.
Thanks & Regards
Dell_Shuchi_S
Dell Social Media Responder