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13 replies
Best answer
hello Zohaib
thank you very much
it works, i got sound in my laptop, now all drivers work properly (of course also audio driver)
i say to you one word "KOL HAKAVOD" (means: You deserve a lot of compliments on the success)
thanks agian
ezra levy
thank you very much
it works, i got sound in my laptop, now all drivers work properly (of course also audio driver)
i say to you one word "KOL HAKAVOD" (means: You deserve a lot of compliments on the success)
thanks agian
ezra levy
A few words of thanks would be greatly appreciated. Add comment
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Hi ezra levy,
I have checked several different places (websites) for the drivers compatible with Windows XP but was not able to find one. Try the following steps and check if you are able to install the drivers:
1. Click here to download the Windows 7 drivers.
2. Open the file "Audio_CNXT_W7_X02_A03_Setup-VH0JF_ZPE.exe" from the saved location.
3. Click "Yes" when prompted to extract the files.
4. Make a note of the drive location such as "C:\Dell\Drivers\HKG63\", where the files are being extracted.
5. Click "OK".
6. Click "Yes" in the next dialog box and wait for the files to extract.
7. In the next dialog box you will see "All files were successfully unzipped", click "OK".
8. If the installation process starts abort it.
9. Press "Windows + R" on the keyboard to launch Run dialog box.
10. Type the file location copied in step 4 ("C:\Dell\Drivers\HKG63\") and hit "Enter".
11. Open "Win32" folder.
12. Double click "Inst.exe" file.
13. Follow the onscreen instructions to complete installation.
14. The installation should complete successfully now.
After the drivers have successfully installed, restart the computer and check if the audio works.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
I have checked several different places (websites) for the drivers compatible with Windows XP but was not able to find one. Try the following steps and check if you are able to install the drivers:
1. Click here to download the Windows 7 drivers.
2. Open the file "Audio_CNXT_W7_X02_A03_Setup-VH0JF_ZPE.exe" from the saved location.
3. Click "Yes" when prompted to extract the files.
4. Make a note of the drive location such as "C:\Dell\Drivers\HKG63\", where the files are being extracted.
5. Click "OK".
6. Click "Yes" in the next dialog box and wait for the files to extract.
7. In the next dialog box you will see "All files were successfully unzipped", click "OK".
8. If the installation process starts abort it.
9. Press "Windows + R" on the keyboard to launch Run dialog box.
10. Type the file location copied in step 4 ("C:\Dell\Drivers\HKG63\") and hit "Enter".
11. Open "Win32" folder.
12. Double click "Inst.exe" file.
13. Follow the onscreen instructions to complete installation.
14. The installation should complete successfully now.
After the drivers have successfully installed, restart the computer and check if the audio works.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Hi Ezra,
Although there are less chances of this working, but try running the "Setup.exe" file in "C:\Dell\Drivers\VH0JF" folder.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
Although there are less chances of this working, but try running the "Setup.exe" file in "C:\Dell\Drivers\VH0JF" folder.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
Hi Ezra,
Thank you for the compliments, I am glad to know the issue has been fixed. Please feel free to contact us if you have any further queries.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thank you for the compliments, I am glad to know the issue has been fixed. Please feel free to contact us if you have any further queries.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Hi ezralevy,
Vostro 3560 was offered with Windows 7/8 and Ubuntu Linux. Our support site has only the drivers for Windows 7 and 8. I can try to find the drivers from other locations, please reply with the Device Instance ID of the Audio chip in the machine. To get the Device Instance ID:
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Vostro 3560 was offered with Windows 7/8 and Ubuntu Linux. Our support site has only the drivers for Windows 7 and 8. I can try to find the drivers from other locations, please reply with the Device Instance ID of the Audio chip in the machine. To get the Device Instance ID:
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Hi ezra,
Try navigating to this folder:
C:\Dell\Drivers\VH0JF\Drivers\production\Windows7-x86
And run the file "UIU32a.exe".
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
Try navigating to this folder:
C:\Dell\Drivers\VH0JF\Drivers\production\Windows7-x86
And run the file "UIU32a.exe".
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
Hi Ezra,
Now that the files are saved in "C:\Dell\Drivers\VH0JF", try to manually locate and install the drivers. See the article below for steps on how to do this:
Updating Drivers in Windows 7 Tutorial
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Now that the files are saved in "C:\Dell\Drivers\VH0JF", try to manually locate and install the drivers. See the article below for steps on how to do this:
Updating Drivers in Windows 7 Tutorial
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Hi Ezra,
Please check the below mentioned hyperlink. This has several drivers listed which are compatible with Windows XP. Please try one of these and let us if it works:
Conexant High Definition Audio-Venice 5045.
Note: This 3rd party links is exclusively my suggestions based on the personal research and experience. Usage of this link is purely based on your discretion. Dell recommended software/updates/developments will be available only on the Dell websites after an official research and approval.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Please check the below mentioned hyperlink. This has several drivers listed which are compatible with Windows XP. Please try one of these and let us if it works:
Conexant High Definition Audio-Venice 5045.
Note: This 3rd party links is exclusively my suggestions based on the personal research and experience. Usage of this link is purely based on your discretion. Dell recommended software/updates/developments will be available only on the Dell websites after an official research and approval.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6