Audio driver for dell vostro 3560 xp 32 [Solved/Closed]
ezralevy1
Posts Saturday July 13, 2013Registration date
July 13, 2013
Last seen
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Jul 13, 2013 at 08:59 AM - Latest reply: Zohaib R2421
Posts Sunday September 23, 2012Registration date
July 16, 2018
Last seen
- Jul 22, 2013 at 10:38 AM
Vostro 3560 was offered with Windows 7/8 and Ubuntu Linux. Our support site has only the drivers for Windows 7 and 8. I can try to find the drivers from other locations, please reply with the Device Instance ID of the Audio chip in the machine. To get the Device Instance ID:
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
I have checked several different places (websites) for the drivers compatible with Windows XP but was not able to find one. Try the following steps and check if you are able to install the drivers:
1. Click here to download the Windows 7 drivers.
2. Open the file "Audio_CNXT_W7_X02_A03_Setup-VH0JF_ZPE.exe" from the saved location.
3. Click "Yes" when prompted to extract the files.
4. Make a note of the drive location such as "C:\Dell\Drivers\HKG63\", where the files are being extracted.
5. Click "OK".
6. Click "Yes" in the next dialog box and wait for the files to extract.
7. In the next dialog box you will see "All files were successfully unzipped", click "OK".
8. If the installation process starts abort it.
9. Press "Windows + R" on the keyboard to launch Run dialog box.
10. Type the file location copied in step 4 ("C:\Dell\Drivers\HKG63\") and hit "Enter".
11. Open "Win32" folder.
12. Double click "Inst.exe" file.
13. Follow the onscreen instructions to complete installation.
14. The installation should complete successfully now.
After the drivers have successfully installed, restart the computer and check if the audio works.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Unfortunately the file UIU32a.exe in the folder C:\Dell\Drivers\VH0JF\Drivers\production\Windows7-x86
does not work
if you have another idea i will be glad to try it
Now that the files are saved in "C:\Dell\Drivers\VH0JF", try to manually locate and install the drivers. See the article below for steps on how to do this:
Please check the below mentioned hyperlink. This has several drivers listed which are compatible with Windows XP. Please try one of these and let us if it works:
Note: This 3rd party links is exclusively my suggestions based on the personal research and experience. Usage of this link is purely based on your discretion. Dell recommended software/updates/developments will be available only on the Dell websites after an official research and approval.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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