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External seaget backup plus 1TB only accessible by one pc

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yareda6 Posts 1 Registration date Tuesday August 27, 2013 Status Member Last seen August 27, 2013 - Aug 27, 2013 at 04:42 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Aug 27, 2013 at 10:03 AM
Hello,
my esternal seaget backup plus 1TB can be open when i connect it to my pc but when i connect it to other pc and laptops it say can not be accessible. so any one who can help pleas.
with regards



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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 27, 2013 at 10:03 AM
Hi yareda6,

Seagate provided a step by step guide to troubleshoot problem with USB devices. Please follow the steps in below mentioned hyperlink:

USB External Troubleshooter

Hope this helps.
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