Black screen VAIO cant reset !!!!

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AnneM24 Posts 2 Registration date Friday August 30, 2013 Status Member Last seen August 30, 2013 - Aug 30, 2013 at 02:02 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Aug 30, 2013 at 05:14 PM
Hello,
Hope someone can help

My daughters VAIO SVE14AG15M stops after restart with a black screen !!! I have read some advise about trying to tap the F10 button when the VIO screen starts - nu luck !!!

This laptop has an assist button which i just cant seem to activate!!!

The problem is probably my daughter not closting down her laptop properly but I think i now need to restore this SONY VAIO to its factory settings BUT HOW !!

Could anyone please assist !! I must admit that I am using Mac but I am very willing to learn ;-)




2 replies

AnneM24 Posts 2 Registration date Friday August 30, 2013 Status Member Last seen August 30, 2013
Aug 30, 2013 at 02:50 PM
and its windows 8
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Aug 30, 2013 at 05:14 PM
Hello

Try this:

1. Remove the battery and unplug the cable

2. Press and hold the power button for 58 seconds

3. Replug the cable and start the lappy

Good luck
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