Black screen VAIO cant reset !!!! [Closed]

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Hello,
Hope someone can help

My daughters VAIO SVE14AG15M stops after restart with a black screen !!! I have read some advise about trying to tap the F10 button when the VIO screen starts - nu luck !!!

This laptop has an assist button which i just cant seem to activate!!!

The problem is probably my daughter not closting down her laptop properly but I think i now need to restore this SONY VAIO to its factory settings BUT HOW !!

Could anyone please assist !! I must admit that I am using Mac but I am very willing to learn ;-)




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Friday August 30, 2013
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and its windows 8
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Hello

Try this:

1. Remove the battery and unplug the cable

2. Press and hold the power button for 58 seconds

3. Replug the cable and start the lappy

Good luck

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