Avira Update Problems

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epsiman Posts 307 Registration date Tuesday November 18, 2008 Status Member Last seen February 2, 2010 - Feb 24, 2009 at 03:20 AM
 jack - Oct 30, 2012 at 07:15 PM
Hello,

My Avira does not want to update anymore and my liscence key is valid any idea?

6 replies

Hi, I had this problem and found that even though I am using Firefox, the solution is in Explorer. Open Explorer, under internet options, choose LAN settings, and under proxy server, make sure the box is UNchecked for Use a proxy server for your LAN.
113
Thanks so much jhg! This fixed my update problem. I'm so relieved at this point.
0
Thx also,

Had this problem for about 2 weeks. Wanted to thank you for a solution that works.
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mitchell > des
Mar 5, 2010 at 11:27 AM
hey, I have the same problem, but no box was checked at that IE option you mentioned. You have another idea??
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Hey, I have the same problem, but no box was checked at that IE option you mentioned. You have another idea??
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chris > mitchell
Mar 9, 2010 at 07:29 AM
Mitchell, you have to check automatic detect connection under the LAN settings in IE.
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First download the update here

http://avira.fwebpages.com/avira-offline-updates/avira-offline-updates-2009-06-01/



Open AVIRA main window, select "Update"
Then "Manual Update" and open the downloaded .ZIP file.
And Its done.
11
Hi! :)

I had the same problem but I've just found the answer.

You have to reinstall it but type your name and e-mail and select the thing that says something like "register to free... user ..."

It worked here ;)
10
The problems I mentioned earlier were gone. Even after the major update that gave a lotta people problems I had no problems with avira updating. However, after last patch tuesday (13th of October) by M$ for Windows (which I updated on the 14th), Avira doesn't seem to automatically update anymore. I had to dl and manually install updates today. Since I run as a Power User, I have to switch to my Admin account to do this. I don't feel like doing this every damn day. :-/
Here's a part of my update error log:

[UPD] [INFO] Downloading of 'http://62.146.66.181/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Select update server 'http://62.146.66.178/update'.
[UPD] [INFO] Downloading of 'http://62.146.66.178/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://62.146.66.178/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://62.146.66.178/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPD] [WARNING] The update was terminated by the user.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Select update server 'http://80.190.143.236/update'.
[UPDLIB] [ERROR] Update aborted by the user.
[UPD] [ERROR] Generation of update structure failed. UpdateLib delivers error 522.

When I use any of the IP's mentioned here paste in a browser to go to those IP's, they won't load either and they time out after a certain amount of time. My HOSTS file is not the issue, as it hasn't been altered in any way to my knowledge. Anybody got an idea?
7

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Just download free update from https://www.avira.com/en/support-vdf-update-info

It solves my problem. I heard the avira servers are overloaded, but I personally believe that the update program has some bugs.

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5
same problem here. The free edition also provides a license. I am running WinXP SP 3
I had the version 8 installed and had no problems. Becuz I kept getting the nag popups to update to version 9 I did so, but it just won't update. I am running my account as a power user. Meaning I can install everything except programs that need to access my /windows/system or /system32 directories. I searched Google for answers but haven't come across a satisfying solution so far.
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me too :\ it won't update ! its terrible
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THAT'S SIMPLE.
GO TO AVIRA .COM AND DOWNLOAD THE VDF_UPDATE(1ST ONE)
NOW GO TO YOUR AVIRA ICON,CLICK,CHOOSE UPDATE,MANUAL UPDATE,CHOOSE WHERE YOU DOWNLOADED TO.AND WAIT.
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Matsuki Acero
Apr 27, 2010 at 10:53 AM
MUKAILA HADI-same prob goes in my notebook..avira personal 10....i did the same thing..it did installed in manual update but avira doesnt detect the update...
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Matsuki Posts 1 Registration date Tuesday April 27, 2010 Status Member Last seen April 27, 2010
Apr 27, 2010 at 11:11 AM
MUKAILA HADI-same prob goes in my notebook..avira personal 10....i did the same thing..it did installed in manual update but avira doesnt detect the update...

did all register and manual update but failed 4 times...it looks as if its updating but after that it doesnt appear..
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You can save yourself a lot of trouble if you:
1. Start Internet Explorer
2. Click on Tools, then Internet Options
3. Click on the Connections tab, then the LAN Settings button.
4. Remove the checks from all the boxes (unless you KNOW one of them should have the checkmark).
5. Click OK, then OK again.

Avira should now update properly. If it doesn't, your "HOSTS" file may have been altered. That file is in the "Windows\System32\drivers" folder. MOVE it out onto your desktop (but remember where it went!!) or rename it. Restart the system for good measure and try updating Avira again.

Regards -
John H.
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