Why is avira not updating? error in file download [Solved/Closed]

Meliza - Mar 22, 2011 at 07:53 AM - Latest reply: jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen
- Jul 5, 2013 at 05:29 AM
Hello,

I really can't figure out what's wrong with my avira because after I click start update the dialog will say status:scanning for updates but only the time moves and then after a few minutes the status will say: error in file download. I repeated the process many times and I still can't update my version. Please help me on what to I have to do.

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4 replies

jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Mar 22, 2011 at 08:11 AM
0
Thank you
Hello,

Try this 1.

Make sure that proxy server is not selected.

Right click on the "Internet Explorer" icon --> Click on "Properties" ---> Click on

"Connections" tab --> Click on "LAN Settings" button. In that window uncheck all

the options, if you notice any option selected.

Also check your firewall.

Good Luck
0
Thank you
thanks it worked
Aisha7272 1 Posts Friday July 5, 2013Registration date July 5, 2013 Last seen - Jul 5, 2013 at 02:23 AM
0
Thank you
Can you explain more clearly were to click. I mean that part of make sure the proxy server is not selected :-(
jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Jul 5, 2013 at 05:29 AM
Hello,
Try this 1
Follow the above given instructions. This will uncheck the proxy server option.
Good Luck