Why is avira not updating? error in file download [Solved/Closed]

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Hello,

I really can't figure out what's wrong with my avira because after I click start update the dialog will say status:scanning for updates but only the time moves and then after a few minutes the status will say: error in file download. I repeated the process many times and I still can't update my version. Please help me on what to I have to do.

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6501
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Sunday June 6, 2010
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Hello,

Try this 1.

Make sure that proxy server is not selected.

Right click on the "Internet Explorer" icon --> Click on "Properties" ---> Click on

"Connections" tab --> Click on "LAN Settings" button. In that window uncheck all

the options, if you notice any option selected.

Also check your firewall.

Good Luck
thanks it worked
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Friday July 5, 2013
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Can you explain more clearly were to click. I mean that part of make sure the proxy server is not selected :-(
Posts
6501
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
970
Hello,
Try this 1
Follow the above given instructions. This will uncheck the proxy server option.
Good Luck