New computer won't display anything, still powers on

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Nicholas487 Posts 2 Registration date Sunday September 22, 2013 Status Member Last seen September 23, 2013 - Sep 23, 2013 at 12:18 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 24, 2013 at 12:04 PM
Hello!

I bought a Gateway DX4375-UW20 a few weeks ago from Walmart for school, MS Word/PowerPoint and "light" gaming. The problem addressed in the title occurred just after I turned back on secure boot after previously turning it off in the BIOS... I pressed F-10 to "Save and Restart" BAM, never booted again/or got the bios screen either. I also do not get any USB power. I have already taken out the battery and waited, put it back the computer; nothing. I switch out ram; Nothing. Switched out the power supply's; Nothing. Only thing I can assume it is would be the processor. Because I have an *AMD APU (Processor + Graphics chip integrated). Is a processor on a pre-built PC replaceable? Or did I waste 400 freaking dollars?? Sorry but this is really getting to me. I REALLY enjoyed having a moderately fast computer.
ANY Help at all would be appreciated!!! Thanks

***By the way the disk drive, hard disk and the CPU fans still run.
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Sep 23, 2013 at 01:21 PM
I suggest you remove the CMOS battery and replace it after 60 seconds. This should return the BIOS to its factory setting.

Good Luck
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Nicholas487 Posts 2 Registration date Sunday September 22, 2013 Status Member Last seen September 23, 2013
Sep 23, 2013 at 08:45 PM
It didn't work, same thing. I also forgot to mention that I also get no USB power at all either....
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Sep 24, 2013 at 12:04 PM
I suspect a power supply or motherboard problem. Can you return the computer?
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