Installing Windows 7 on Dell Inspiron 17r Special Edition

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mikeoe2003 Posts 25 Registration date Thursday November 1, 2012 Status Member Last seen March 27, 2014 - Oct 10, 2013 at 05:02 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Oct 11, 2013 at 08:42 PM
Hello,
I have been trying to install windows 7 on my dell inspiron 17r Special edition for days now.
I have tried changing Bio setting to "Legacy and UEFI modes" but at the second step of the installation when setup is expanding the files on the hard drive I get a "Blue screen". Please I need help


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5 responses

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Oct 10, 2013 at 02:58 PM
Hi mikeoe2003,

What is the exact text of the error message you receive with the Blue Screen? If it is a typical Blue Screen of Death, you will receive an error code in the format 0x000000xx, please add the same text in your reply else, try to upload a picture (snap) of the error screen here.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
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mikeoe2003 Posts 25 Registration date Thursday November 1, 2012 Status Member Last seen March 27, 2014 2
Oct 10, 2013 at 05:17 PM
i have uploaded the image I made
http://speedy.sh/KXhkW/20131010-230845.jpg
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Oct 10, 2013 at 09:36 PM
Hi mikeoe2003,

I am not able to download the files you have sent, please try to upload the image here.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
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mikeoe2003 Posts 25 Registration date Thursday November 1, 2012 Status Member Last seen March 27, 2014 2
Oct 11, 2013 at 01:33 AM
I have uploaded it again please find the link below and thanks for your assistance
http://imageshack.com/scaled/800x600/197/yk6o.jpg
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Oct 11, 2013 at 08:42 PM
Hi mikeoe2003,

Have you added any additional hardware component in your Inspiron 7720 such as memory modules, hard drive(s), wireless card(s), mouse, keyboard, etc.? If you receive a "Stop: 0x0000000A" error message during the installation of Windows, there might be a problem with the hardware components installed on your computer. If any new hardware component was not added then, try running Dell ePSA on your computer. Click the below mentioned hyperlink to find a video tutorial on how to run the test:

Diagnose Hardware Issues on Your Dell Computer

If the test returns any error code, please add the exact text of the error code in your reply.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
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