Hp pavilion dv5 black screen

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jay1995 Posts 1 Registration date Sunday November 10, 2013 Status Member Last seen November 10, 2013 - Nov 10, 2013 at 01:10 PM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Nov 12, 2013 at 10:40 AM
So I have a windows 7 hp pavilion dv5 and everytime it goes to the log in screen it turns black. What can I do
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carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Nov 12, 2013 at 10:40 AM
Try this:

1) UNPLUG THE LAPTOP
2) REMOVE THE BATTERY
3) HOLD DOWN THE POWER BUTTON FOR ABOUT 30 SECONDS TO 2 MINUTES
4) THEN PUT THE BATTERY BACK IN
5) START IT UP..
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