Gateway laptop screen went black

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Bunny5

Posts: 1
Registration date: Sunday November 10, 2013
Status: Member
Last seen: November 10, 2013

- Nov 10, 2013 at 02:42 PM
cheryl - Mar 22, 2014 at 02:18 PM

I was on my gateway laptop Looking at a program on the Internet when the screen went black. When I tried to reboot the laptop it will not turn on. When pushing the on button, a blue light blinks and the goes off. I tried holding down the on button for 15 seconds, the laptop wouldn't come on. HELP!!!

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2 replies

Answer 1 / 2

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,312
Nov 10, 2013 at 04:11 PM

Try this:

1. Remove the battery and cable
2. Press and hold the power button for 58 seconds.
3. Replug and boot.

Good luck

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