My Computer is Hijacked
Solved/Closed
pchelp
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Dec 9, 2013 at 12:47 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 12, 2013 at 05:26 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 12, 2013 at 05:26 AM
4 responses
Ambucias
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Dec 9, 2013 at 07:23 AM
Dec 9, 2013 at 07:23 AM
Hello
This is a very vicious virus
We will try this:
1. Download this Rogue Killer, preferably from another computer but don't run it yet:
https://www.adlice.com/roguekiller/
2. Transfer Rogue Killer on a pen drive or flash drive.
3. Connect the pen drive.
4. Restart you machine in safe mode and choose safe mode with command prompt.
5. Type the letter of the volume of your pendrive, ie E:/>
(could be another letter)
6. you should see the files on your pendrive.
7. Type roguekiller and press enter the programme should open
8. Click on scan, once the scan is finished, click on delete
9. Close Roguekiller and type shutdown /r and press enter and click ok
10. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
11. Download the following Adwcleaner created by Xplode
https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/
Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
Let me know and good luck
This is a very vicious virus
We will try this:
1. Download this Rogue Killer, preferably from another computer but don't run it yet:
https://www.adlice.com/roguekiller/
2. Transfer Rogue Killer on a pen drive or flash drive.
3. Connect the pen drive.
4. Restart you machine in safe mode and choose safe mode with command prompt.
5. Type the letter of the volume of your pendrive, ie E:/>
(could be another letter)
6. you should see the files on your pendrive.
7. Type roguekiller and press enter the programme should open
8. Click on scan, once the scan is finished, click on delete
9. Close Roguekiller and type shutdown /r and press enter and click ok
10. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
11. Download the following Adwcleaner created by Xplode
https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/
Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
Let me know and good luck
pchelp
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Dec 10, 2013 at 07:40 PM
Dec 10, 2013 at 07:40 PM
Hi,
I managed to get rid of Ransomware and thank you very much for your favourable advise.
I just had another problem now in which the error window always pop up whenever I would open my computer. Please, if you could share me some advise to get rid of this will be much appreciated. Thank you very much in advance.
I managed to get rid of Ransomware and thank you very much for your favourable advise.
I just had another problem now in which the error window always pop up whenever I would open my computer. Please, if you could share me some advise to get rid of this will be much appreciated. Thank you very much in advance.
Ambucias
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Dec 11, 2013 at 06:25 AM
Dec 11, 2013 at 06:25 AM
Hi
What does the error window say?
What does the error window say?
pchelp
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Dec 11, 2013 at 04:55 PM
Dec 11, 2013 at 04:55 PM
HI,
The error say "avgdiagex.exe has encountered a problem and needs to close"
The error say "avgdiagex.exe has encountered a problem and needs to close"
Ambucias
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Dec 11, 2013 at 05:04 PM
Dec 11, 2013 at 05:04 PM
This is an issue with your antivirus' scanning engine.
I suggest you reinstall your antivirus and the problem will vanish into the thin air.
I suggest you reinstall your antivirus and the problem will vanish into the thin air.
pchelp
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Dec 11, 2013 at 08:11 PM
Dec 11, 2013 at 08:11 PM
Thank you you very much, it worked.
Ambucias
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47310
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Dec 12, 2013 at 05:26 AM
Dec 12, 2013 at 05:26 AM
You are totally welcome, pay it forward.
