My laptop screen is black with mouse

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Sonicbe Posts 8 Registration date Sunday December 15, 2013 Status Member Last seen December 18, 2013 - Dec 15, 2013 at 11:41 PM
Sonicbe Posts 8 Registration date Sunday December 15, 2013 Status Member Last seen December 18, 2013 - Dec 16, 2013 at 07:36 PM
Okay my laptop screen is black with mouse and I don't know what to do! Please help?

2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 16, 2013 at 08:12 AM
Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get

"Advanced Boot Options" ( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select the option "Last know Good Configuration" and press Enter.

3) If the problem still exists then follow the Step 1 and this time select the option

"Safe Mode". Let us know if you are able to boot into it.

Also let us know your Operating System.

Good Luck
1
Sonicbe Posts 8 Registration date Sunday December 15, 2013 Status Member Last seen December 18, 2013
Dec 16, 2013 at 07:36 PM
When I click F8 it won't let me except when I put my laptop on sleep mode ......so I can't click any keyboard except sleep
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