Automatic crashing of pc

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badpc Posts 1 Registration date Tuesday December 31, 2013 Status Member Last seen December 31, 2013 - Dec 31, 2013 at 06:33 AM
2011N2 Posts 13334 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 - Dec 31, 2013 at 09:54 AM
my pc gets crashed after few minutes of working. i amseeing my status on fb and it just shows a black screen and restarts again

2 replies

kdragon99 Posts 8 Registration date Saturday December 28, 2013 Status Member Last seen December 31, 2013
Dec 31, 2013 at 07:57 AM
maybe somthing block the fan? i dont know but if it turns off and on than there a somthing wrong with the fan inside the pc... you can check if the fan dont got dust or something else. it happend to me to.
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2011N2 Posts 13334 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 39
Dec 31, 2013 at 09:54 AM
Hello,

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on the "Configure" button.

7. Click on the Magnifying glass "diagnosis with legitimates".

8. Click on "Search"

Wait for the tool to finished (maybe a long time)

9. Close ZHPDiag.

10. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.

Gabriel.
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