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Dell laptop Blank Screen

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hkau Posts 1 Registration date Friday January 10, 2014 Status Member Last seen January 10, 2014 - Jan 10, 2014 at 02:57 PM
gueyebamba2 Posts 87 Registration date Monday August 3, 2009 Status Member Last seen January 15, 2016 - Jan 11, 2014 at 04:16 PM
i have a dell latitude 5530 laptop. it is behaving un predictably. sometimes it boot sometimes it wont. when i push the start button. it simply give me blank screen. i can hear running hard disk and power button is on but still nothing on the display.
i tried to remove the battery and then hold power button for 60 sec. but it did not work for me.
how can i resolve this problem.
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2 responses

Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 10, 2014 at 03:46 PM
Dell has hardware diagnostics built in. I believe it's the F11 or F12 key.

Can you get it into the BIOS or the diagnostic screen?
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Answer 2 / 2
gueyebamba2 Posts 87 Registration date Monday August 3, 2009 Status Member Last seen January 15, 2016 10
Jan 11, 2014 at 04:16 PM
you can try to check your RAM, the problem can be from there!
You just open the cover down for the RAM than remove one RAM and test than an other than test
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