Factory reset

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weavingwahine Posts 1 Registration date Tuesday 28 January 2014 Status Member Last seen 28 January 2014 - 28 Jan 2014 à 11:54
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 29 Jan 2014 à 20:09
i have restored factory settings on my sony vaio. after following prompts to activate new settings...registration, internet, etc., i have come to the screen that says "preparing to configure windows, do not turn off computer". it has been configuring for well over 1-1/2 hrs.. does it really take that long? is it "stuck"? is there something i should do to move forward?

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
29 Jan 2014 à 20:09
Not much to do except to hold down the power button until it powers down. Then restart the laptop and pray it works.

Good Luck