Laptop boots up but screen stays black
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lilmissprincess
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Feb 19, 2014 at 01:40 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 20, 2014 at 06:05 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 20, 2014 at 06:05 PM
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xpcman
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Feb 20, 2014 at 06:05 PM
Feb 20, 2014 at 06:05 PM
Have you tried to connect an external monitor. this step might confirm you thought that is computer is operating. Unfortunately a blank screen is probably the most frequent laptop problem we see. There are numerous problem areas that can cause this symptom. Most fixes are beyond what the average home user can do themselves. For this reason I suggest you find a good local repair shop and have them give you an estimate of the repair cost.
Good Luck
Good Luck