Laptop boots up but screen stays black

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lilmissprincess Posts 1 Registration date Wednesday February 19, 2014 Status Member Last seen February 19, 2014 - Feb 19, 2014 at 01:40 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 20, 2014 at 06:05 PM
I have a toshiba satellite c855-28u, I have tried so many methods to fix it and It still does not come on, the lights and fan are on but the screen stays black any ideas?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Feb 20, 2014 at 06:05 PM
Have you tried to connect an external monitor. this step might confirm you thought that is computer is operating. Unfortunately a blank screen is probably the most frequent laptop problem we see. There are numerous problem areas that can cause this symptom. Most fixes are beyond what the average home user can do themselves. For this reason I suggest you find a good local repair shop and have them give you an estimate of the repair cost.

Good Luck