Orgotten my answer to my security question

Closed
Alibert - Mar 11, 2014 at 02:24 AM
2011N2 Posts 15850 Status Security contributor - Mar 11, 2014 at 06:25 AM
Hello,


i can access my yahoo mail and i have forgotten my answer to my security question
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1 response

2011N2 Posts 15850 Status Security contributor 39
Mar 11, 2014 at 06:25 AM
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck

Gabriel.