Dell laptop screen goes blank

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susana - 26 Mar 2014 à 23:55
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 27 Mar 2014 à 15:15
my dell vostro 3400 is not turning on. it goes blank after the logo appears. this problem started when i forcefully shut the lid(screen). what should i do??
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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
27 Mar 2014 à 15:15
Did you try hitting F12 multiple times when you see the logo? I suggest you run the Dell diagnostics to identify the problem.

If you slammed down the lid you may have damaged the hard drive.