Dell laptop screen goes blank
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susana
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Mar 26, 2014 at 11:55 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 27, 2014 at 03:15 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 27, 2014 at 03:15 PM
my dell vostro 3400 is not turning on. it goes blank after the logo appears. this problem started when i forcefully shut the lid(screen). what should i do??
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
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Contributor
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June 15, 2019
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Mar 27, 2014 at 03:15 PM
Mar 27, 2014 at 03:15 PM
Did you try hitting F12 multiple times when you see the logo? I suggest you run the Dell diagnostics to identify the problem.
If you slammed down the lid you may have damaged the hard drive.
If you slammed down the lid you may have damaged the hard drive.