Dell laptop screen goes blank

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susana - Mar 26, 2014 at 11:55 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 27, 2014 at 03:15 PM
my dell vostro 3400 is not turning on. it goes blank after the logo appears. this problem started when i forcefully shut the lid(screen). what should i do??
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Mar 27, 2014 at 03:15 PM
Did you try hitting F12 multiple times when you see the logo? I suggest you run the Dell diagnostics to identify the problem.

If you slammed down the lid you may have damaged the hard drive.