My desktop is black [Solved/Closed]

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my desktop is black. I can log into the computer but the desktop is black. I tried opening the task manager and it will not come open. I also tried to unplug the power source and remove the battery and hold the power button down for 30 to 60 seconds and replace the battery and the power cord this also did not work. I also tried to press eight on startup to no avail. please help me with this. my computer is an Asus notebook. with Windows 8.

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You get a Windows log-in screen and can complete the log-in?
If you have the Windows 8 DVD you should insert the DVD, change the boot order to the DVD drive and do a "Repair". That should fix and software errors.

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My computer did not come with the disk
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OK. You were supposed to BURN the disk when the computer was new.

I hope the laptop is still under warranty. Since that's you best option at this point.
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Lol. The computer is not even a week old i havent even had a chance to burn anything. Anyway where do i get the disk from. Im taking the computer back today hopefully they give me my money back. I dont want the same computer cause its a piece of crap.
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That sounds like a good option.

You need to buy 5 or 10 blank DVD disks when you get the next computer. In the set-up instructions you should find the procedure to both produce a Windows system disk (probably 1 DVD) and a full computer backup (probably 3 or 4 DVDs). If you burn these disks you are better protected from hardware and software problems.

Good Luck
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Thank you.

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