Unable to access my yahoo acount

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basirat09 Posts 3 Registration date Monday April 28, 2014 Status Member Last seen April 28, 2014 - Apr 28, 2014 at 07:52 AM
 basirat09 - May 16, 2014 at 10:43 AM
Hello,
Am unable to access my yahoo account cos I forgot my password and my security questions and my alternate email address
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5 responses

BunoCS Posts 15480 Registration date Monday July 11, 2005 Status Moderator Last seen June 12, 2024 1,533
Apr 28, 2014 at 09:34 AM
Greetings,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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basirat09 Posts 3 Registration date Monday April 28, 2014 Status Member Last seen April 28, 2014
Apr 28, 2014 at 09:54 AM
I have fill the form but still no responds
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Apr 28, 2014 at 04:31 PM
It may take a week!
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basirat09 Posts 3 Registration date Monday April 28, 2014 Status Member Last seen April 28, 2014
Apr 28, 2014 at 05:05 PM
Ok! But are you sure I will get a positive responds?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Apr 28, 2014 at 05:42 PM
Many people have had success but it took time.

You must keep in mind that when dealing with e-mail service providers, you are trying to communicate with robots. I cannot be sure your response will be positive, even if I knew what you wrote on the form, I can't tell you what the response will be.

Furthermore, there are thousands of people filling that for daily, certainly there must be a huge long waiting list and the service is not personalized.

Anyhow, there is no other solution to your kind of issue.

I have no e-mail account other than the one provided by my Internet Service Provider, I closed the others because of this kind of issue. I suggest you do the same in the future.

Good luck
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It's almost a month now still no responds
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