I m having pivilion dv5 and it just shutdown few sec after start

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alishAcARTE6 Posts 1 Registration date Saturday May 10, 2014 Status Member Last seen May 10, 2014 - May 10, 2014 at 10:34 AM
2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 - May 11, 2014 at 10:44 AM
wht shld i do??? will somebody plx help me!!!! It work in safemode but whn i start it normally thn it shutdown just few sec later after start :(
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2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 39
May 11, 2014 at 10:44 AM
Hello,

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full Options.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.

Gabriel.
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