Hp pavilion v5 black screen with cursor

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Bobtiger - Jun 12, 2014 at 10:20 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 13, 2014 at 03:52 PM
Hello,
Ive been lookingn over every solution to thid problem and mo luck. So why not ask, first of all my windows starts up normal, then past the windows loadingng screen it just goes black and my cursor appears. I can move it put no commands work(alt+ctrl+delete)
If you guys could please help thanks
??


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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 13, 2014 at 03:52 PM
If you have Windows 7 you should use the Repair Disk to try to repair the OS. You can burn a Windows Repair CD on another computer. But, the second computer must match the first either 32 or 64 bit.

If the repair doesn't work it's possible you have a hardware problem.

Good LUCK