Black screen

Closed
karen - Jul 16, 2014 at 06:49 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 16, 2014 at 07:02 AM
Hello,

when it turn my lappy on the screen is just black nothing comes up on it at all but the lights are all on

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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 16, 2014 at 07:02 AM
Hi Karen,

Try this:

1. Remove the battery and cable;
2. Press and hold the power button for 58 seconds;
3. Replug and turn on;
4. Tell me how happy you are that I helped you.