Laptop is on but the screen is dead

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skycrape Posts 2 Registration date Thursday July 17, 2014 Status Member Last seen July 22, 2014 - Jul 17, 2014 at 12:14 AM
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 22, 2014 at 06:35 AM
my laptop is on, but its screen does not display anything.
I also tried to press the power button 10-60 seconds but didn't work
I also change the ram and also it didn't work
and I tried also to remove the smps battery and then turn it on, it didn't work also


So what could I do??
Pls help...

3 replies

johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 14
Jul 17, 2014 at 12:44 AM
try this STEPS:
1. Boot up as normal, and wait until you see the cursor on the black screen
2. When you're booted, press Ctrl+Alt+Del
3. In the Processes tab of the Task Manager, find explorer.exe
4. If you find one, right-click it and select End Process
5. Select File ? Run
6. Enter explorer and press Enter - the desktop should show up
7. After it has finished loading, reboot
8. This time, your desktop will show up without the black screen

also try boot into safe mode.(hold down F8)key, does a post test show when you turn on the pc?
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skycrape Posts 2 Registration date Thursday July 17, 2014 Status Member Last seen July 22, 2014
Jul 22, 2014 at 05:41 AM
but my screen doesn't display anything
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Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,242
Jul 22, 2014 at 06:35 AM
Holding down the power button will not suffice.

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.
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