Password retrieval

Closed
arlene - 5 Aug 2014 à 21:12
2011N2 Posts 13379 Registration date Saturday 29 January 2011 Status Security contributor Last seen 24 December 2016 - 6 Aug 2014 à 00:42
Hello,
how can you change the password without going to answer the security questions. I forgot the answer to the 2nd security question


1 response

2011N2 Posts 13379 Registration date Saturday 29 January 2011 Status Security contributor Last seen 24 December 2016 39
6 Aug 2014 à 00:42
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Gabriel.