My laptop is connected to the internet, but my browser isn't

Solved/Closed
maydaycassie Posts 1 Registration date Saturday August 9, 2014 Status Member Last seen August 9, 2014 - Updated on Jul 25, 2017 at 04:43 PM
 IY - Mar 2, 2018 at 02:44 PM
For the past month or so, my laptop has connected to the internet. But when I go on any browser, I can't use the internet. On Chrome, it says "Unable to connect to the internet" with the dinosaur and IE says "This page cannot be displayed." I've tried a good number of solutions and nothing has worked. I have Windows 8 and AVG Free Antispyware. Please help.
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 10, 2014 at 01:29 AM
Hello,

Try this 1

1) Open "Internet Explorer" --> Go to "Tools" --> "Internet Options" .

[Note : If the "Menu bar" doesn't appear in the "Internet explorer" then hold the

"Alt" key and tap the "T" key.]

Click on "Connections" --> Click on "LAN settings" button --> Make sure that

everything is unchecked (No options are selected) --> Click on OK --> Click on

"Settings" button --> Make sure that everything is unchecked (No options are

selected) under "Automatic configuration" and "Proxy server" --> Click on OK -->

OK.

2) If the problem still exists then try resetting your "Internet Explorer" settings.

Click on the below hyperlink "Reset" and follow the instructions.

Reset

3) Temporary disable your Firewall/Antivirus and check if you are able to browse.

Good Luck
8
Ann Wingender
May 6, 2016 at 12:56 AM
Thank you and GOD BLESS YOU
0
tnx Mr Jack. u r great!!!!
0
Thankyou mr. Jack
0
thanks
0
Thank you, Jack babe!
0