Toshiba 3TB Ext HD not recognized
Closed
woody173
Posts
2
Registration date
Tuesday September 2, 2014
Status
Member
Last seen
September 2, 2014
-
Sep 2, 2014 at 12:34 PM
woody173 Posts 2 Registration date Tuesday September 2, 2014 Status Member Last seen September 2, 2014 - Sep 2, 2014 at 03:38 PM
woody173 Posts 2 Registration date Tuesday September 2, 2014 Status Member Last seen September 2, 2014 - Sep 2, 2014 at 03:38 PM
Hi I am running win7 Ultimate 64bt and had my Toshiba external HD for nearly a year. All of a sudden after my latest windows update it wont recognize it. It says : "USB not recognised".
It comes up in my device manager under USB controllers with a yellow triangle but each time i have tried to update the drivers it says they are up to date.
I have bought several bits of software to fix the problem to no avail. Toshiba are not interested and I have received no reply's to my queries and really am getting worried. I have many years worth of data on the external that is irreplaceable and thought buying an external drive would solve my problems if my system ever crashed, obviously i was mistaken.
I have read several forum blogs and this seems a common problem, but the answer still evades me.
Please please can someone help me. I am distraught that I have lost all my data that i have been collating over a long time.
It comes up in my device manager under USB controllers with a yellow triangle but each time i have tried to update the drivers it says they are up to date.
I have bought several bits of software to fix the problem to no avail. Toshiba are not interested and I have received no reply's to my queries and really am getting worried. I have many years worth of data on the external that is irreplaceable and thought buying an external drive would solve my problems if my system ever crashed, obviously i was mistaken.
I have read several forum blogs and this seems a common problem, but the answer still evades me.
Please please can someone help me. I am distraught that I have lost all my data that i have been collating over a long time.
Related:
- Toshiba 3TB Ext HD not recognized
- Stronghold crusader hd cheats - Guide
- Toshiba touchpad not working - Guide
- Youtube downloader hd - Download - Video downloads
- Mp3 player not recognized by computer - Guide
- Srs hd audio lab - Download - Other
2 responses
brito9112
Posts
420
Registration date
Friday August 1, 2014
Status
Contributor
Last seen
July 2, 2020
2
Sep 2, 2014 at 03:11 PM
Sep 2, 2014 at 03:11 PM
Did you try using another usb cable?
woody173
Posts
2
Registration date
Tuesday September 2, 2014
Status
Member
Last seen
September 2, 2014
Sep 2, 2014 at 03:38 PM
Sep 2, 2014 at 03:38 PM
not yet because the usb cable is different on the end that goes into the hard drive and i dont know what it is called to find another. But will investigate and get back to you. Thanks for the advice