So when I turn on my laptop I get only a black screen
I follow advice from ppl and I connected to an external
Monitor and I get color lines so I kinda tap the laptop
Close to the screen and oh surprise the image comes
Is color red but is there, what is going on with my computer
Any help I appreciate it
A number of HP laptops had a problem with the soldered connections to the video chip. After some use the heat from the video chip would degrade the connections. Solutions ranged from from wrapping a blanket around the laptop (causing a severe overheating condition) to baking the laptop in an oven to having a computer tech re-solder the connections.
Having a computer tech re-solder the connections is probably the best solution.