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My Passport - trouble reading

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tsifers Posts 2 Registration date Sunday October 12, 2014 Status Member Last seen October 12, 2014 - Oct 12, 2014 at 01:42 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 12, 2014 at 02:21 PM
I have a new hard drive (just bought today). I am trying to connect my external My Passport. It is reading it as a disk even though it is through a USB port. Is there something I need to do on my computer to fix this. It is trying to read Drive D. Thank you
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Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Oct 12, 2014 at 01:16 PM
I don't understand your problem. The PC should "read it as a disk".
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Answer 2 / 2
tsifers Posts 2 Registration date Sunday October 12, 2014 Status Member Last seen October 12, 2014
Oct 12, 2014 at 01:37 PM
It is asking me if I want to format the disk and it says it will delete everything on there do I want to continue. Is that what I should do? I don't want to lose everything on my passport
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Oct 12, 2014 at 02:21 PM
Then it is not a "NEW" drive! How do you have data on it? Did you try to transfer data from another computer? Then you probably picked up a virus. Re-formatting the drive might be best if you have a virus.

Good Luck
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