Can't remember my password for my WD My Passport
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ChrisPou
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Updated on Feb 3, 2020 at 02:42 AM
LauraYuan Posts 33 Registration date Monday September 16, 2019 Status Member Last seen October 27, 2020 - Feb 11, 2020 at 05:06 AM
LauraYuan Posts 33 Registration date Monday September 16, 2019 Status Member Last seen October 27, 2020 - Feb 11, 2020 at 05:06 AM
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5 responses
David Webb
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Feb 2, 2020 at 03:34 PM
Feb 2, 2020 at 03:34 PM
Hello, try this article on how to unlock a WD external drive without a password.
Let me know if this helps.
Let me know if this helps.
David Webb
Content Editor and Community Manager - CCM.net
LauraYuan
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Feb 11, 2020 at 05:06 AM
Feb 11, 2020 at 05:06 AM
Sorry to tell you. The WD Security software uses your password to electronically lock and
unlock your drive. If you forget your password, you will not be able to access the data
that is on your drive or write new data to it. You will have to erase the drive before you can use it again. The only way in this case to “erase” the password is to format the drive on your computer, and then all data on drive is gone.
I suggest you keep all your user names and passwords in a file for each website, device, etc…
unlock your drive. If you forget your password, you will not be able to access the data
that is on your drive or write new data to it. You will have to erase the drive before you can use it again. The only way in this case to “erase” the password is to format the drive on your computer, and then all data on drive is gone.
I suggest you keep all your user names and passwords in a file for each website, device, etc…
Hi,
Before I posted my initial message, I did look at that article... but it did not help because it involves losing your data... and, as mentioned before, I can't lose my data because the online course that I created is on the disk...
Before I posted my initial message, I did look at that article... but it did not help because it involves losing your data... and, as mentioned before, I can't lose my data because the online course that I created is on the disk...
David Webb
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Feb 8, 2020 at 03:45 AM
Feb 8, 2020 at 03:45 AM
I'm afraid if you don't have the password and you follow the steps in the above article, you will lose data. There isn't really a way around this.
You could try and take it to a local technician and see what they can do. However I fear they will give you the same response.
You might be able to recover the work if it was ever saved on your PC, and you restore your PC to a certain date? E.g Mac Time Machine.
You could try and take it to a local technician and see what they can do. However I fear they will give you the same response.
You might be able to recover the work if it was ever saved on your PC, and you restore your PC to a certain date? E.g Mac Time Machine.
Poltergeisha
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Updated on Feb 11, 2020 at 02:51 AM
Updated on Feb 11, 2020 at 02:51 AM
I did look at that article... but it did not help because it involves losing your data... and, as mentioned before, I can't lose my data because the online course that I created is on the disk.
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Nope. If the work was so important the password should have been just as important. It seems as though the password was an after thought, so the work must be also. There is nothing you can do.
Hi there, the password was not an after thought... Please do not make assumptions. You have no idea what happened. I had a concussion... IT affected my memory. Why do people make assumptions and judge ? I just brought my drive to someone and they are looking at the situation. Thanks for the message. Have a great Day.
