When I started to read one of the posts about the people not remember their password for their WD My Passport external hard drive, I said to myself... oh great, they are saying that there are solutions and that I do not have to panic.
But after reading the post, I am starting to panic. If I understand correctly, I have to erase all my data that is on the disk in order to be able to change my password.
But losing my data is not an option. I have online courses that I have created on that disk. Years of work.
Sorry to tell you. The WD Security software uses your password to electronically lock and
unlock your drive. If you forget your password, you will not be able to access the data
that is on your drive or write new data to it. You will have to erase the drive before you can use it again. The only way in this case to “erase” the password is to format the drive on your computer, and then all data on drive is gone.
I suggest you keep all your user names and passwords in a file for each website, device, etc…
Before I posted my initial message, I did look at that article... but it did not help because it involves losing your data... and, as mentioned before, I can't lose my data because the online course that I created is on the disk...