I can't reset my hp laptop

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barbjse Posts 1 Registration date Friday November 7, 2014 Status Member Last seen November 7, 2014 - Nov 7, 2014 at 03:15 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 7, 2014 at 03:20 PM
How can I reset my hp laptop to default settings? I can't do it by turning it on and pressing f11 because when I do that the screen just goes blank. I'm doing it properly I think cause I repeatedly press f11 as soon as the laptop turns on, and nothing comes up. Is there another way I can reset it, but I can't use a disk because I can't get one at the moment. When I don't press f11 it just comes up with the hp logo and 'please wait' for a few seconds and then it goes blank. I have tried waiting to see if it will do anything and after an hour still nothing had happened

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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Nov 7, 2014 at 03:20 PM
I suspect a hardware error with the motherboard and/or hard drive.
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