Blue screen problem

Closed
prateek - 3 Dec 2014 à 05:38
mayjessie Posts 7 Registration date Wednesday 8 October 2014 Status Member Last seen 6 November 2015 - 4 Dec 2014 à 01:31
Hello,


i have dell insipiron 15r 5520 ,, it was working properly , but now a days it is giving problem , when i am using my dell than after sometime , blue coloured screen appears for 4-5 seconds than after that it get shutdown ..
waiting for your answer .
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2 responses

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
3 Dec 2014 à 09:32
Hello,

Try this 1

May be because of overheating, it's getting shutdown.

Clean all the vents, blow out with canned air.

Remove the power adapter and the battery from your laptop. Open the laptop

case to access the CPU Fan and the heat sink. Remove all the dust from the Fan

and also from the heat sink. Never run your laptop on bag & bed. Sides, back and

bottom must be clear.

If possible remove the old thermal paste from the CPU and apply a new thermal

paste for better heat conductivity.

Also make sure that CPU Fan is running.

Good Luck
mayjessie Posts 7 Registration date Wednesday 8 October 2014 Status Member Last seen 6 November 2015 2
4 Dec 2014 à 01:31
I also have the problem. CPU works overload, you can clean your PC Board.