Blue screen problem [Closed]

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Posts
7
Registration date
Wednesday October 8, 2014
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Member
Last seen
November 6, 2015
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Hello,


i have dell insipiron 15r 5520 ,, it was working properly , but now a days it is giving problem , when i am using my dell than after sometime , blue coloured screen appears for 4-5 seconds than after that it get shutdown ..
waiting for your answer .

2 replies

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6428
Registration date
Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020

Hello,

Try this 1

May be because of overheating, it's getting shutdown.

Clean all the vents, blow out with canned air.

Remove the power adapter and the battery from your laptop. Open the laptop

case to access the CPU Fan and the heat sink. Remove all the dust from the Fan

and also from the heat sink. Never run your laptop on bag & bed. Sides, back and

bottom must be clear.

If possible remove the old thermal paste from the CPU and apply a new thermal

paste for better heat conductivity.

Also make sure that CPU Fan is running.

Good Luck
Posts
7
Registration date
Wednesday October 8, 2014
Status
Member
Last seen
November 6, 2015
2
I also have the problem. CPU works overload, you can clean your PC Board.

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