I have wifi but I can't access the internet

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Little_dancer - Dec 3, 2014 at 01:31 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Dec 3, 2014 at 01:57 PM
My hp compaq cq58 has full internet signal but internet explorer and google chrome won't load. My internet has been this way since the weekend. But I can access it on my phone. I have tried lots of different suggestions from this forum but nothing is working. Please help!

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Dec 3, 2014 at 01:57 PM
You might have picked up some malware that disabled your internet. I suggest you reset Internet Explored to it's default settings, disable any browser helpers and delete any Proxy Servers that might be present.

It would also be helpful to know what version of Windows and what browsers you are using.

Good luck
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