Snippy screen area the whole screen goes black

Closed
scotsnippy - Dec 5, 2014 at 06:06 PM
Vivien_Raha Posts 1 Registration date Tuesday January 13, 2015 Status Member Last seen January 13, 2015 - Jan 13, 2015 at 10:48 PM
Hello,

I have used SNIPPY for more than 12 years and it's fantastic. Yesterday I started using a new computer and now when I go to capture a screen area the whole screen goes black while I have the mouse button depressed. As soon as I release the muse button the screen returns.
Can you help me get SNIPPY back - I love it!

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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 6, 2014 at 04:42 AM
Hi

What version of Snippy do you have?
1
Vivien_Raha Posts 1 Registration date Tuesday January 13, 2015 Status Member Last seen January 13, 2015
Jan 13, 2015 at 10:48 PM
2 possible reasons.
One is the system of ur new PC didnt support to run the software.
The other one is the version of Snippy u r using is dated.
For the previous reason, just run it as compatible mode. And for the second reason, update it till the latest version.
-2