Snippy screen area the whole screen goes black

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scotsnippy - 5 Dec 2014 à 18:06
Vivien_Raha Posts 1 Registration date Tuesday 13 January 2015 Status Member Last seen 13 January 2015 - 13 Jan 2015 à 22:48
Hello,

I have used SNIPPY for more than 12 years and it's fantastic. Yesterday I started using a new computer and now when I go to capture a screen area the whole screen goes black while I have the mouse button depressed. As soon as I release the muse button the screen returns.
Can you help me get SNIPPY back - I love it!

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2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
6 Dec 2014 à 04:42
Hi

What version of Snippy do you have?
Vivien_Raha Posts 1 Registration date Tuesday 13 January 2015 Status Member Last seen 13 January 2015
13 Jan 2015 à 22:48
2 possible reasons.
One is the system of ur new PC didnt support to run the software.
The other one is the version of Snippy u r using is dated.
For the previous reason, just run it as compatible mode. And for the second reason, update it till the latest version.