Black screen

Closed
Som - Dec 18, 2014 at 09:56 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Dec 19, 2014 at 08:21 AM
Hello,

My lenevo laptop is turning on but shows black screen no display.

I tried everything removing battery powering down, system check, virus check,
System restore but nothing has worked out yet.

Please help.


2 replies

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Dec 19, 2014 at 06:50 AM
Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 153
Dec 19, 2014 at 08:21 AM
Hi Sorn,

Can you see the initial BIOS screen and the post code? Have you tried disconnecting the power cables and holding down the power button for 30 seconds? Resetting the CMOS battery might result helpful too. Have you been doing some hardware changes or BIOS adjustments lately?

Hope this helps
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