Grey screen on my laptop

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Sunday December 21, 2014
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Hi I've recently bought my son a lenova laptop I've got it out tonight and everytime I go to go to the home page the screen is just staying grey! I can see the curor when I'm moving it but nothing else can anybody please help

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Did You try Cntl-Alt-Delete ?
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No I haven't a clue about laptops but will try this now thankyou