Previous Topic Next Topic

Please Help Black Screen Of Death.

Closed
BrieNicole18 Posts 4 Registration date Sunday January 18, 2015 Status Member Last seen January 19, 2015 - Jan 18, 2015 at 02:13 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 19, 2015 at 04:03 PM
So I have a dell laptop it is the Vostro 3500 and it was working fine in till now it goes to the logo and then a black screen appears with a underscore blinking. Then it restarts itself and does that again who knows how many times. I don't know what to do please help. I need this computer for school. Thank you:)
Related:

5 responses

Answer 1 / 5
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jan 18, 2015 at 04:09 PM
Hello.

What is your operating system?

Will it restart it self if you start in safe mode with networking?
0
Answer 2 / 5
BrieNicole18 Posts 4 Registration date Sunday January 18, 2015 Status Member Last seen January 19, 2015
Jan 18, 2015 at 05:00 PM
I honestly don't know my operating system... And I cant even get to the screen that lets me choose safe mode...
0
Answer 3 / 5
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jan 18, 2015 at 06:13 PM
Of course you know your OS, is it Windows XP, Vista, Win 7 or 8?

If you press the start button and keep taping F8, what do you get?
0
Answer 4 / 5
BrieNicole18 Posts 4 Registration date Sunday January 18, 2015 Status Member Last seen January 19, 2015
Jan 18, 2015 at 06:47 PM
Ohh im dumb sorry I have a windows 7.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jan 19, 2015 at 05:19 AM
If you press the start button and keep taping F8, what do you get?
0
BrieNicole18 Posts 4 Registration date Sunday January 18, 2015 Status Member Last seen January 19, 2015
Jan 19, 2015 at 11:09 AM
I get nothing.
0

Didn't find the answer you are looking for?

Ask a question
Answer 5 / 5
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jan 19, 2015 at 04:03 PM
Looks like you have a motherboard issue to which only a qualified technician can attend to.
0

Similar discussions

Black screen after update
Mato -
HelpiOS -

1 response