Black screen

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Nicksamit Posts 1 Registration date Monday January 26, 2015 Status Member Last seen January 26, 2015 - Jan 26, 2015 at 04:05 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jan 26, 2015 at 05:55 PM
Hey,
I have a windows 8.1 hp, my computer boots up just fine but when I go to sing into my computer account a black screen pops up with the cursor and all I can do it play around with the mouse, I was hoping someone knows how to fix this problem BC I need this laptop for school use.

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Jan 26, 2015 at 05:55 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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