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Black screen

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Nicksamit Posts 1 Registration date Monday 26 January 2015 Status Member Last seen 26 January 2015 - 26 Jan 2015 à 16:05
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 26 Jan 2015 à 17:55
Hey,
I have a windows 8.1 hp, my computer boots up just fine but when I go to sing into my computer account a black screen pops up with the cursor and all I can do it play around with the mouse, I was hoping someone knows how to fix this problem BC I need this laptop for school use.
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Jan 2015 à 17:55
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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